Returns / Shipping Policy

Returns

To be eligible for a return:

Jewelry must be in new condition.

You have 14 days from the date of delivery to request a return. There is a $6 flat fee for return shipping. Returns are issued to the original form of payment and typically processed within 14 business days.

Please email teammette@meetmette.com with your order number to start your return.

If you received an item that’s defective or damaged, we’re very sorry. Please contact support@meetmette.com and we’ll make it right as soon as possible.

Shipping

We offer free shipping on all U.S. orders over $250.

Orders usually ship within 1-2 business days, 3-5 business days for holidays.

For other international shipping inquiries, please email teammette@meetmette.com.

Thank you for shopping with us.